A campaigner for tracker mortgage holders says Bank of Ireland needs to better explain a serious data breach that could have damaged customers’ credit ratings.
The bank's been fined €463,000 from the Data Protection Commission after it emerged Bank of Ireland's customers' data had been accidentally altered.
This could have prevented over 50,000 account holders from getting loans.
Financial expert Pádraic Kissane from Lisselton says Bank of Ireland needs to better explain how this data breach happened.
He says it’s not acceptable that there was a delay in informing customers affected.
Mr Kissane helped expose the tracker scandal that saw almost 40,000 mortgage holders wrongly put on more expensive loans.
He's a member of the Irish Banking Culture Board and says Bank of Ireland's data breaches will be discussed.
Pádraic Kissane says it's also a wakeup call for banking customers who need to keep a close watch on their banking statements.
